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Inspection report

Date of Inspection: 29 April 2013
Date of Publication: 11 June 2013
Inspection Report published 11 June 2013 PDF | 84.87 KB

Overview

Inspection carried out on 29 April 2013

During a routine inspection

This was a planned inspection. We also followed up on concerns that we had from our last inspection on 21 September 2012. We found that the home had made improvements.

We spoke with five of the sixteen people who lived at Innisfree. We also spoke with three relatives, four staff and two visiting professionals. People we spoke with were satisfied with the service. One person told us “Everything here is very good, the staff are very pleasant”.

The people we spoke with had lived at Innisfree for some time and knew each other and the care workers well. Strategies were in place to meet people’s care needs. People’s care plans had been reviewed on a monthly basis or more regularly when required.

During our visit we saw that people were offered choices throughout the day which supported their independence and provided a meaningful quality of life.

We found that the provider had measures in place to ensure people received adequate nutrition and hydration.

Care workers were skilled and experienced with a good knowledge of people’s individual needs. We saw evidence that a staff recruitment procedure was in place.

Records were accurate and stored securely. Staff had a good understanding of their responsibilities under the Data Protection Act 1988.