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Inspection report

Date of Inspection: 17 May 2012
Date of Publication: 15 June 2012
Inspection Report published 15 June 2012 PDF | 45.02 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 17/05/2012, observed how people were being cared for, talked to staff and talked to people who use services.

Our judgement

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

The provider was meeting this standard.

User experience

We observed two people who used the service

People were comfortable with staff and seemed relaxed in their company. Staff spoke with people respectfully.

Other evidence

There was a safeguarding policy which related to the Pan Dorset guidance

Staff we spoke with were able to identify the signs of abuse. They were also able to explain what action they would take.

There had been no safeguarding alerts raised about the service in the previous 12 months.

Body maps were used to record any bruising noted and this information was passed to any day centre that the person might attend.

In all three care records we found evidence of best interest decisions regarding each person’s ability to make decisions in their daily life. These had involved both family and the funding authorities.

Staff told us they had completed Deprivation of Liberty Safeguards (DoLs) and Mental Capacity Act 2005 training.