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Inspection report

Date of Inspection: 2 January 2014
Date of Publication: 25 January 2014
Inspection Report published 25 January 2014 PDF | 78.31 KB

Food and drink should meet people's individual dietary needs (outcome 5)

Meeting this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 2 January 2014, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People were protected from the risks of inadequate nutrition and dehydration.

Reasons for our judgement

The registered manager explained how they had liaised with professionals from outside the service regarding a person’s health. She said, “It’s always been difficult persuading them to eat. Their condition means that they don’t understand that they need to eat and they are not really interested in eating”. She described how certain foods had been recommended and fortified drinks had been prescribed. She said, “They did really well and while they still needed to be coaxed to eat and drink they did seem better in themself”. This showed how the service had taken advice to enable them to meet the person’s dietary needs.

We saw that records had been kept of how much a person had had to eat and drink each day. Weight charts had also been completed. The weight charts showed that the person concerned had continued to lose weight despite professional advice being followed. The registered manager said, “I’m going to contact the outreach team to see if they have any further advice”. This showed that the service had continued to monitor and record details of the person’s eating and drinking habits to assist professionals identify the best options for the person concerned.