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Shenehom Housing Association Good

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Inspection report

Date of Inspection: 4 December 2013
Date of Publication: 21 December 2013
Inspection Report published 21 December 2013 PDF

Overview

Inspection carried out on 4 December 2013

During a routine inspection

During our visit we spoke with the manager, people who used the service and staff.

We saw that people were involved in the day to day running of the home, planning menus, cooking meals, doing their washing and choosing activities.

A person we spoke with said "I like the staff here; they are nice and help you".

We saw that the building was well maintained, some areas had been recently refurbished and people were able to personalise their own rooms. The communal areas were clean and provided enough room for people to do different activities including yoga, cooking, using a computer and watching television.

The staff we spoke with said they had received enough training for their role and felt supported by the senior staff.

People we spoke with said "I have been on five holidays this year", "I went shopping to Hammersmith with my keyworker" and "I like my room, I can have it how I like".