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Shenehom Housing Association Good

All reports

Inspection report

Date of Inspection: 12 December 2012
Date of Publication: 5 January 2013
Inspection Report published 5 January 2013 PDF

Overview

Inspection carried out on 12 December 2012

During a routine inspection

During our visit we spoke with three people that used the service, three members of staff and the deputy manager. We observed that staff interacted in a positive and supportive manner with people. Staff encouraged them to participate in activities and tasks such as putting away the shopping and making their lunch.

One person we spoke with said "I like it here" and "the other residents are very nice". Another person we spoke with said "I go and buy the newspapers and I disinfect the door handles".

We saw the communal areas were clean and tidy and the two lounges were comfortable and inviting. People were encouraged to use the kitchen and be involved in the food preparation.

A member of staff said "I think there is enough staff to support residents" and another person said "This is probably the best place I have worked in".