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Tynwald Residential Home Requires improvement

All reports

Inspection report

Date of Inspection: 18 September 2012
Date of Publication: 29 October 2012
Inspection Report published 29 October 2012 PDF | 48.53 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 18/09/2012 and talked to people who use services.

Our judgement

The provider was meeting this standard.

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

User experience

People told us that they felt safe and were well cared for by staff.

Other evidence

The provider stated that safeguarding was taken seriously and people were treated with dignity and respect. We saw training records that confirmed that all staff had attended safeguarding of vulnerable adult training. This enabled staff to understand the aspects of safeguarding which were relevant to them.

Staff spoken with showed a good knowledge of safeguarding people from abuse. Staff knew how to recognise the signs of abuse and that they must report all cases of concern to the appropriate person.

We looked at the provider’s safeguarding policy and procedure and found that it included the local authority multi-agency safeguarding procedures. The provider confirmed that it worked collaboratively with the local authority to safeguard and protect the welfare of people who use the service. We found that they reported any concerns appropriately and attended local authority safeguarding meetings when required.

Staff had received training regarding the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards. Therefore, people could be sure that any decisions were made in their best interests and were reviewed in line with appropriate guidelines.