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Tynwald Residential Home Requires improvement

All reports

Inspection report

Date of Inspection: 18 September 2012
Date of Publication: 29 October 2012
Inspection Report published 29 October 2012 PDF | 48.53 KB

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 18/09/2012 and talked to people who use services.

Our judgement

The provider was meeting this standard.

People experienced care, treatment and support that met their needs and protected their rights.

User experience

People living at the home, relatives and visitors all commented on how good the care was. People told us they were happy with the care and support they received at Tynwald Residential Home.

Other evidence

We looked at individual care records for seven people. We found that people's needs were assessed before they moved into the home to make sure their needs could be met at Tynwald Residential Home.

We found that the care plans were sufficiently detailed to make sure staff knew how to provide the care each person needed. We saw that staff used each person's daily record to monitor and comment on progress and any changes in people's needs. We found that information was recorded clearly.

Care plans and risk assessments were individualised and covered particular needs such as mobility, nutrition and other personal care needs. This ensured that people's individual needs were well managed.

We saw that several people living in the home were having anti-coagulant therapy due to immobility. We saw that a specialist nurse visited the home to take blood so that the therapy could be adjusted. We looked at records and saw that different dosages of the medication needed to be given on certain days. We looked at medicines administration records (MAR) and saw that the correct doses had been given on the right days.

We saw that people had access to other healthcare professionals such as doctors, district nurses, physiotherapists, dentists and chiropodists.

We found that staff knew each person well and understood how to provide individualised care and support to make sure people's individual lifestyle choices were respected.