You are here

Tynwald Residential Home Requires improvement

All reports

Inspection report

Date of Inspection: 30 November 2011
Date of Publication: 16 January 2012
Inspection Report published 16 January 2012 PDF | 47.75 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Not met this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We reviewed all the information we hold about this provider and carried out a visit on 30/11/2011.

Our judgement

Whilst the health and welfare needs of the people are met, staff are not receiving an acceptable level of supervision and support to ensure the staff have the chance to develop and improve their skills.

Overall, therefore, we found that that there are areas of non compliance with this outcome.

User experience

People who used the service told us staff looked after them well.

Other evidence

We looked at training records which showed that staff had undertaken training in subjects such as safeguarding vulnerable adults, infection control, food hygiene, manual handling, fire and health and safety. Senior staff had all received training for the safe handling of medicines.

There were 18 care staff in total and 11 had obtained a National Vocational Qualification (NVQ) level 2 or 3 and two staff had obtained an NVQ level 4.

We looked at staff records and saw that staff had received formal supervision, however, not all staff had received annual appraisals.