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We are carrying out a review of quality at Holly Tree Lodge. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 1 March 2012
Date of Publication: 2 April 2012
Inspection Report published 2 April 2012 PDF | 55.94 KB

Overview

Inspection carried out on 1 March 2012

During a routine inspection

During our visit to Holly Tree Lodge on 01 March 2012 we spoke with some of the people living at this home. They told us they liked living here, and that staff treated them with respect.

People told us they were involved in deciding about some of the care and support they needed, and could make choices about how they lived their lives. They said they were given help when they needed it and we saw that staff offered personal care to people in a discreet and sensitive way.

People we spoke with during our visit to this home told us they felt safe here, and that staff treated them well. We observed that staff were kind, caring and attentive and there was good interaction between the staff and the people living at the home.

Our inspection identified that there were a number of issues about the service provided at this home, relating to the environment, people’s involvement in making decisions about the care they received, care planning and risk assessments, and quality assurance. These are detailed in the report.