You are here

Hospital of St John & St Elizabeth Good

All reports

Inspection report

Date of Inspection: 3 December 2012
Date of Publication: 4 January 2013
Inspection Report published 4 January 2013 PDF


Inspection carried out on 3 December 2012

During a routine inspection

Patients told us that staff asked for their permission before carrying out care activities. Staff obtained patients written consent before examinations or surgery was carried out. On St Johns' Hospice, staff did not always consult with patients or their relatives when a decision had been made by staff not to attempt resuscitation. The consultant told us that there were clinical reasons for not informing patients of the decision for staff not to attempt resuscitation but these were not documented in patients� medical records.

Each patient had an individual care plan and an allocated nurse during each shift. Patients were aware who their allocated nurse was and stated they were treated "very well".

There were infection control policies and staff had completed training on infection control. The areas we visited were clean and well maintained. Patients told us that all areas were always "very clean" and they observed staff regularly carrying out cleaning duties.

The hospital carried out background checks on all employees that included, obtaining two references from previous employers, checking qualifications and that membership of professional organisations were up to date.

Patient records were kept secure, appropriately completed with the entries dated and signed by the relevant staff member. Staff files were easily accessible by managers if required and were kept in a mixture of paper and electronic formats.