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Hospital of St John & St Elizabeth Good

All reports

Inspection report

Date of Inspection: 4 November 2011
Date of Publication: 19 December 2011
Inspection Report published 19 December 2011 PDF

Overview

Inspection carried out on 4 November 2011

During a routine inspection

Patients told us the hospital gave them adequate information about the wards prior to their admission and treated them with respect and dignity. Most, but not all patients told us that they were very satisfied with the quality of care received and spoke highly about the staff. Patients described staff as polite and courteous and stated that felt safe on the wards. Patients and carers told us that they had not seen their care plans and were not sure if the had one.