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Stoneacre Lodge Residential Home Requires improvement

All reports

Inspection report

Date of Inspection: 28 September 2011
Date of Publication: 15 November 2011
Inspection Report published 15 November 2011 PDF | 67.17 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Not met this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 28/09/2011, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

Provision and monitoring of mandatory training was not up to date. Therefore staff did not receive the learning and development opportunities they needed to carry out their role and keep their skills up to date.

User experience

People who spoke with us did not comment on this outcome area.

Other evidence

There was a standard induction for new staff. We looked at the induction books and saw that new starters completed a 12 week induction which matched the ‘Common Induction Standards’ requirements.

The manager did not have an overall staff training plan available for our inspection. We asked the provider to send an up to date training schedule to the inspector by the end of the week. This was complied with.

Information gathered from the staff and manager indicated that all staff required training with regard to infection control, the Mental Capacity Act and Deprivation of Liberty Safeguards, equality and diversity, food hygiene, safeguarding, challenging behaviour and restraint.

Training sessions on Fire awareness, blood spillages and hand hygiene were taking place on the day of our visit and further sessions were booked for two dates in October 2011.

We saw that the manager had a supervision schedule in place. Checks of the supervision records showed that this had been followed and staff received support from the manager on a regular basis.