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Stoneacre Lodge Residential Home Requires improvement

All reports

Inspection report

Date of Inspection: 28 September 2011
Date of Publication: 15 November 2011
Inspection Report published 15 November 2011 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Not met this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

Our judgement

The physical environment was not entirely fit for purpose. There was no effective audit programme in place to ensure that appropriate policies had been developed and implemented to minimize the risk of infection.

User experience

People who used the service told us that the domestic staff kept their rooms clean and tidy and that they were satisfied with the laundry service in the home.

Other evidence

We looked at the information we hold about the service. In July 2011 the Care Quality Commission received a complaint from a relative about hygiene practices within the service. We passed this complaint onto Doncaster Council (DMBC) to investigate. There was a joint visit from the DMBC Contract Compliance team and NHS Doncaster Infection Prevention and Control team in August 2011 and a follow up visit took place two weeks later. We were given a copy of the report from this visit, which indicated there were some concerns about infection control within the service. The DMBC gave the service until 26 October to comply with the report.

The physical environment used for the provision of care was not completely fit for purpose. We acknowledged to the manager that a considerable amount of work had been undertaken by the provider to resolve the issues identified within the report. For example we found that the manager had introduced specific cleaning schedules to cover equipment used in care giving as well as the environment. Staff were cleaning the baths and showers after each use of the facilities and keeping up to date records of this. The cleaning records were available for our inspection and discussion with the manager indicated that these were being developed to cover hoists, mattresses and pressure relieving cushions.

We saw that work was ongoing to replace toilet seats and toilet bowls where needed. The manager had introduced a cleaning schedule for carpets and replacement carpets were on order for problem areas.

The manager was the nominated individual for infection control and the prevention of infection policies and procedures were in place and updated on a regular basis. We were informed by the manager that she had not completed any audits in relation to infection control, but these would start by October 2011.

The manager informed us that the provider had recently recruited additional domestic staff to ensure the service had cleaners on duty seven days a week.

Information given to us by the manager indicated that all staff in the service required infection control training. See outcome 14 for details.