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Archived: Clayton House

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Inspection report

Date of Inspection: 1 October 2013
Date of Publication: 11 December 2013
Inspection Report published 11 December 2013 PDF | 79.99 KB


Inspection carried out on 1 October 2013

During a routine inspection

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes. Where people did not have the capacity to consent, the provider acted in accordance with legal requirements.

We found that care was delivered in a person centred way and all needs, risks and preferences were documented.

All residents confirmed that the food was nutritious and tasty. One resident told us;

“I am really spoiled here, I get a choice of one thing or another."

We observed staff to be respectful and kind. There were a variety of activities on offer including access to the internet.

All residents we spoke to made positive comments about the home.

One resident told us "it's very homely here."

A relative told us;

I wouldn't hesitate to recommend it here, I was guilty when he first came but I know he is well looked after. The staff keep us informed, it's like a big family.

Cinder the Dog gave plenty of entertainment to the residents.

We observed many examples of good practice regarding personal care including hand and nail care and assistance with feeding when required.

The provider had appropriate arrangements in place in relation to all aspects of medicines management. Staff had good practice in dealing with medicines.

People were protected from unsafe or unsuitable equipment because the provider had maintained regular checks of all equipment and records confirmed this.