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Inspection report

Date of Inspection: 4 December 2013
Date of Publication: 21 December 2013
Inspection Report published 21 December 2013 PDF | 76.26 KB

Overview

Inspection carried out on 4 December 2013

During a routine inspection

People’s care needs and risks were assessed and care was delivered to meet their needs. One person told us, “I’m very, very happy here. The staff are so kind and do everything I need here.” Another person said, “The staff here are nice and friendly. They look after me exactly as I love.”

The home was clean and there were procedures to prevent and control the risk of healthcare associated infections.

The provider had effective systems to monitor pre-employment checks and recruitment procedures for staff.

The home had suitable systems to monitor the quality of service provided.