Archived: Saint Judes Residential Home for the Elderly

People that we spoke with during our visit told us "Staffing is good here' and 'We have the same regular staff team, all are very friendly'.

We spoke with the provider who told us 'All staff have been made aware of how to respond to peoples complaints, comments and complaints would be taken seriously'.

We looked at other records to ensure that people's safety was being maintained. These included cleaning schedules, compliments/complaints log, fire log, and health and safety audits. These records were up to date and in order.

We spoke with two staff members who confirmed they had received supervision. Staff told us "I had supervision recently with my supervisor' and 'I have regular supervision to discuss my performance'.

Staff were knowledgeable about the safeguarding adults procedure and told us they had read the policy and confirmed the actions they would take if they suspected abuse and who they should report concerns to.

We did not involve the people living in the home at the time of our follow up visit. We spent our time with the manager and spoke with staff.

We spoke with one staff member who told us about recent training they had received in safeguarding adults. They told us how this training had increased their knowledge and had been 'very beneficial'.

We saw minutes of daily handovers where staff had discussed the needs of people living in the home and staff training.

Staff had not received appropriate professional development. We spoke to the manager regarding training at the home we found of the eight staff in the team, only one person had attended safeguarding adults training, staff also had not had infection control training, DoLs (Deprivation of Liberty) and Mental Capacity Act training. We were told that all staff had completed a NVQ in care.

We found when looking at the three care plans that they did not contain a comprehensive assessments of people's needs and did not contain sufficient information in order to ensure people's individual needs were met. The care plans we looked at did not have any risk assessments in place for people. Steps were not taken to ensure each person was protected against the risks of receiving care and treatment.