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Inspection report

Date of Inspection: 31 May and 1 June 2012
Date of Publication: 18 July 2012
Inspection Report published 18 July 2012 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

Our judgement

The provider was meeting this standard.

There were effective recruitment and selection processes in place. People were cared for by sufficient numbers of staff who were being supported to deliver care and treatment safely and to an appropriate standard.

User experience

One person who uses the service said that the staff were ‘wonderful’.

Other evidence

Rotas showed that two members of staff are on duty for each shift and this included waking staff overnight. Staff members spoken to felt that this level was enough to meet people’s needs.

We looked at the recruitment records for two members of staff and these included Criminal Records Bureau (CRB) checks, references and identity checks.

The staff we spoke to said that they had received training in areas such as moving and handling, medication, Safeguarding and infection control. Records looked at confirmed that mandatory training was updated as required and additional courses provided for staff around more specialist areas such as diabetes and epilepsy.

Staff files also showed that staff had been receiving regular supervision with their line manager.