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Inspection report

Date of Inspection: 31 May and 1 June 2012
Date of Publication: 18 July 2012
Inspection Report published 18 July 2012 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Not met this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

Our judgement

The provider was not meeting this standard.

Appropriate arrangements were not fully in place to safely manage medicines.

User experience

We spoke to people using the service but their feedback did not relate to this outcome.

Other evidence

We saw that medication was kept securely in a locked trolley and this was stored in a locked area when not in use. The majority of medication items were seen to be supplied in blister form by the pharmacy and quantities were seen to be correct on the day we visited.

Appropriate arrangements were however not fully in place in relation to the administration and recording of medicine supplied to the home in their original containers. Three instances were found where the quantity of medication left in boxes did not correspond with the administration records. We also saw that box opening dates or quantities carried forward had not been recorded consistently.