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Inspection report

Date of Inspection: 31 May and 1 June 2012
Date of Publication: 18 July 2012
Inspection Report published 18 July 2012 PDF

Overview

Inspection carried out on 31 May and 1 June 2012

During a routine inspection

One person who uses the service told us that the service was �terrific� and said �I love it here�. They told us that staff were �wonderful�.

We saw that staff interacted positively with people who use the service and clearly had a good knowledge of individual needs.

A relative of one person told us that they were happy with the service and that they felt the individual was �well treated�.

A new manager was in post and had commenced work at the home just prior to this unannounced visit.