You are here

All reports

Inspection report

Date of Inspection: 11 October 2013
Date of Publication: 15 November 2013
Inspection Report published 15 November 2013 PDF | 73.86 KB

Overview

Inspection carried out on 11 October 2013

During a routine inspection

We saw the care plans for the four people using the service and saw that care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. People were cared for within a secure and homely environment that met their needs.

People’s health, safety and welfare were protected when more than one provider was involved in their care and treatment. This was because the provider worked in co-operation with others.

People using the service were protected from the risk of abuse, because the provider had appropriate policies, practices and staff training in place to identify the possibility of abuse and prevent abuse from happening.

Effective recruitment and selection processes, with appropriate checks undertaken before new staff took up their appointments, ensured that people were cared for by suitable and appropriately skilled staff. This was confirmed by the records that we saw and in our conversations with the two care staff on duty.

We met three of the four people using the service. We observed that they had good relationships with the staff.