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Inspection report

Date of Inspection: 7 April 2014
Date of Publication: 14 May 2014
Inspection Report published 14 May 2014 PDF | 75.33 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 7 April 2014 and talked with staff.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

We looked at the staffing level on the day of our inspection, to ensure that the service was meeting people's needs.

On the day of our inspection, there were three staff members present at the service. This reduced to two after cleaning tasks had been undertaken, because all four people using the service were out at a day centre. We were told, and care records corroborated, that each of the four people required one to one care. Staff told us that the number of staff required to care for people was four at all times.

We analysed the staff rotas for the four weeks prior to our inspection. We found that the service had mostly maintained a staffing level of four. Where they had not, this had been temporary because of unexpected staff absence.

We saw that there were processes in place to maintain the staffing level in the event of sickness or staff absence. This included bringing staff from other services within the organisation to provide cover. The service had access to two members of bank staff.

We found that the staff working for the service had the appropriate qualifications, skills and experience to care for people with a learning disability. This meant that people were protected from the risks associated with poor care.