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Inspection report

Date of Inspection: 8 May 2012
Date of Publication: 30 July 2012
Inspection Report published 30 July 2012 PDF | 49.89 KB


Inspection carried out on 8 May 2012

During an inspection to make sure that the improvements required had been made

We used different methods to help us understand the experiences of people using the service, because the people using the service had complex needs which meant that they were not able to tell us their experiences.

We observed people using the service whilst we looked around the whole home and saw that whilst some had remained in their rooms, most people were sitting in the lounges. There were televisions on in both of the lounges and we saw some activities in the downstairs lounge including dominoes and a game with a soft ball. The people using the service looked to be enjoying the activities.

Although many of the people using the service could not communicate with us, one person told us "It's alright here."