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Riverview Nursing Home Requires improvement

All reports

Inspection report

Date of Inspection: 8 November 2013
Date of Publication: 14 February 2014
Inspection Report published 14 February 2014 PDF | 71.98 KB


Inspection carried out on 8 November 2013

During a routine inspection

We spoke with four family members who were happy with the care being given at Riverview. One family member said, "The staff are amazing" and another one said, "They are well cared for". We saw people were wearing appropriate clothing and footwear and were supported by staff in a respectful manner.

We saw polices in place to safeguard people from abuse. We spoke to one person who uses the service who said "I have no complaints here".

We saw evidence that staff are recruited appropriately and receive training to complete their role.