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Inspection report

Date of Inspection: 24 July 2012
Date of Publication: 17 August 2012
Inspection Report published 17 August 2012 PDF | 48.6 KB

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We reviewed all the information we hold about this provider and carried out a visit on 24/07/2012.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

The provider was meeting this standard.

User experience

People told us they were able to make decisions about their care and day to day lives and that staff sought consent. The care and support the person required was discussed with them when they first began to use the service and when any new concerns about their care arose. People said that they had discussed their support and preferred routines with staff. They received the help they needed and they were encouraged to do things for themselves.

Other evidence

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes. Each person had a person centred support plan, which had been developed with them or their representatives and documented their wishes and preferences in relation to how their care was provided, how they liked to spend their time and how they preferred to be supported.

Regular review of the plans and risk assessments, in consultation with people, meant that they were accurate and up to date. They provided guidance for members of staff, to ensure that identified current and ongoing care and support needs could be met consistently and safely.

People expressed their views and generally were involved in making decisions about their care. Records showed that when people had been considering moving into the service their needs for support had been assessed so that they could be confident they would get the help they needed.

The service is planning to ensure systems and procedures with regard to mental health assessments under the Mental Capacity Act 2005 are in place. (These assess the capacity that a person as to make decisions and ensure that any decisions made on people’s behalf did not compromise their human rights and rights of choice). The manager stated she will be incorporating issues around mental capacity within the care plans. This is ongoing and the manager has stated that these will all be complete for people living within the service by the end of September.

People who use the service or their representative sign the care plans and assessments when they consent to the plan of care.