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Inspection report

Date of Inspection: 24 July 2012
Date of Publication: 17 August 2012
Inspection Report published 17 August 2012 PDF | 48.6 KB

Overview

Inspection carried out on 24 July 2012

During a routine inspection

People who use the service told us what it was like to live at this service and described how they were treated by staff and their involvement in making choices about their care. They also told us about the quality of food and drink available.

People said that they were happy with the care and support they were receiving and that their needs were being met in all areas. They said that the staff treated them with respect, listened to them and supported them to raise any concerns they had about their care. People told us that the service responded to their health needs quickly and that the manager talked to them regularly about their plan of care and any changes that may be needed.