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Inspection report

Date of Inspection: 15 October 2013
Date of Publication: 9 November 2013
Inspection Report published 09 November 2013 PDF | 75.41 KB

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 15 October 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and reviewed information given to us by the provider.

Our judgement

People were cared for in a clean, hygienic environment. However the services policy and guidance was in need of review to ensure compliance with current legislation.

Reasons for our judgement

There were effective systems in place to reduce the risk and spread of infection. People spoken with did not comment in great detail with regard to this outcome. All said staff took pride in keeping the place clean. One person said "the place was always kept fresh, hovered regularly, and was clean and tidy". During the visit we viewed all communal areas and sampled bedrooms. These areas were clean, tidy and free of malodour.

Facilities supported the hygienic management of laundry and promoted effective hand hygiene. The service employed a cleaner who worked on a rota basis to maintain a good standard of cleanliness and hygiene. Staff had access to aprons and gloves to minimise the risks of the spread of infection. Soap and towels were available at sinks and laundry practices followed good practice guidelines. This meant that people were protected from the risk of infection.

Whilst a cleaning schedule was in place the provider may find it useful to note that an infection control risk assessment was not available at the time of inspection for review and there was no evidence of regular audits and check to ensure appropriate guidance was followed.

The provider may find it useful to note that it was recommended that the infection control policy was reviewed to ensure it was compliant with the latest legislation and guidance.