You are here

Donisthorpe Hall Requires improvement Also known as Donisthorpe Hall Management Committee

All reports

Inspection report

Date of Inspection: 28 May 2013
Date of Publication: 27 June 2013
Inspection Report published 27 June 2013 PDF

Overview

Inspection carried out on 28 May 2013

During a routine inspection

People who used the service were given information about their care and treatment. They had help to understand the information given to them and had choices about their care and treatment. They could choose what they had to eat and when they got up and went to bed. One person said, �If I sleep in they bring my food to my room.� The provider had appropriate arrangements to record people�s consent to treatment. Where people did not have the capacity to consent, the provider acted in accordance with legal requirements.

People had individual care plans. Their needs were assessed before they moved into the home and reviewed as their needs changed. The staff were aware of the needs of the people they cared for and knew where to obtain advice. People told us the staff helped them to be independent. One person said, "I like my independence (but) if I need help they give it.�

The provider had supported staff to identify the possibility of abuse and prevent abuse from happening. However the provider had not always followed locally agreed procedures or regulatory requirements regarding the reporting of abuse.

Staff received appropriate professional development. They had regular supervision and were able to obtain further relevant qualifications.

People were made aware of the complaints system and were given support by the provider to make a comment or complaint where they needed assistance.