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Donisthorpe Hall Requires improvement Also known as Donisthorpe Hall Management Committee

All reports

Inspection report

Date of Inspection: 21 December 2012
Date of Publication: 25 January 2013
Inspection Report published 25 January 2013 PDF

Overview

Inspection carried out on 21 December 2012

During a routine inspection

Donisthorpe Hall is a large residential and nursing home which is divided into seven separate units. We visited one of the units caring for people with dementia. The unit was clean and pleasantly decorated. We saw that some people were visiting relatives who were living at the home. We spoke with three of the visitors and asked them about the care their relatives received. One of the people visiting the home told us that �The staff are very good, they tell me if they have any concerns.� Another we asked about the home said �Its brilliant, it�s a good warm environment, (people) are well cared for.�

The people we spoke with said that they were kept informed about the care their relatives received and were involved in decisions about them. However we found that the provider�s records were not always kept up to date and there was a risk that some urgent care could be delayed.

We found that care plans were detailed and included appropriate risk assessments. The staff we spoke with knew about the needs of the people they cared for and could describe how they kept them safe from abuse.

We saw that the provider had effective arrangements for the recruitment, induction and training of staff.

The provider had effective systems to monitor and assess the quality of the service provided. We saw how the provider sought the views of residents and relatives and acted on the findings.