You are here

All reports

Inspection report

Date of Inspection: 8 May 2013
Date of Publication: 11 June 2013
Inspection Report published 11 June 2013 PDF | 99.83 KB


Inspection carried out on 8 May 2013

During a routine inspection

We spoke with 11 of the 17 people who used the service. All of the people we spoke with expressed that they enjoyed living at the home and that they felt well supported by the staff. People told us that they could spend their time as they wanted. One person told us, "There has never been a time when I have not been able to do what I wanted to do."

People who used the service had been involved in recent reviews of their care plans. People had been involved in deciding whether they wanted to go on a week long holiday in May 2013 and where to go. One person who initially decided, in January 2013, that they didn't want to go on holiday then decided they wanted to go. They told us, "I wanted to go but they wouldn't take me."

People were complimentary about the meals they had at the home. One person told us, "they cook nice food." Another person told us, "Staff bring me drinks whenever I want." However, people did not always know what they would be having at meal times. One person told us, "Sometimes we are asked what we want, other times not." Another person told us, "We are usually asked what we want for tea." Another person told us, "Tea is what we get put in front of us." When we spoke to five people in a group and asked, at 1.45pm, if they knew what they would be having for tea all responded that they did not know. We found that the home did not have an effective means of offering people food choice.