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Yewtree Care Limited t/a Yewtree Nursing Home Requires improvement

All reports

Inspection report

Date of Inspection: 5 September 2012
Date of Publication: 1 October 2012
Inspection Report published 1 October 2012 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

The provider was meeting this standard.

User experience

We spoke with people in the home however many of the people that lived at Yewtrees were unable to tell us about their experiences.

We spoke to relatives and a social work professional to gather evidence on how staff treated people in the home.

Other evidence

The social work professional told us that on visits staff were observed interacting appropriately with people. We also observed this directly during our SOFI.

Staff received appropriate professional development as detailed in policies.

There was an ongoing training programme in place which was up to date. Staff received training in moving and handling, food hygiene, infection control, health and safety, control of substances hazardous to health, first aid, safeguarding adults and fire.

Other training on offer for staff was nutrition, diabetes, challenging behaviour, learning disabilities, communication, risk assessment, wound care and end of life care. The activities coordinator had done some training specific to that. We saw evidence of this training.

Staff spoken with confirmed that they had received training.

There was an induction programme in place and staff spoken with confirmed that this took place.

We saw a supervision programme and records and these were up to date. Staff confirmed that they found the supervision process useful.

Staff told us that they felt supported and that they could approach the manager with any problem.