You are here

Yewtree Care Limited t/a Yewtree Nursing Home Requires improvement

All reports

Inspection report

Date of Inspection: 31 December 2013 and 2 January 2014
Date of Publication: 4 February 2014
Inspection Report published 4 February 2014 - Easy to Read PDF


Inspection carried out on 31 December 2013 and 2 January 2014

During a routine inspection

We carried out this inspection over two days, the second being for a short period only to review the medication policies and procedures.

Some people living in the home had complex needs and were not able to tell us about their experiences. We observed people to be treated with kindness and respect and being given choices throughout the day and people who we were able to speak with said they were happy in Yewtree Nursing Home. One said "I am happy here, the staff are very helpful and treat me with respect and I'm not stressed in any way". The visiting GP told us "It is a super home with amazingly good care. It is clean and the atmosphere is nice, staff are friendly and our care calls are always appropriate".

Relatives told us they were satisfied with the quality of care and confirmed that people's needs had been assessed before they agreed to move and that they had been involved in the admission process. The plans of care we saw were person centred, regularly reviewed and included up to date risk assessments.

Medicines were administered safely and as prescribed by competent nurses.

The recruitment and selection processes in place ensured that all staff had appropriate checks before starting work and undertook relevant training.

Systems were in place to monitor the quality of the service. We found that the provider was responsive when issues were raised and lessons were learnt from incidents.