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Inspection report

Date of Inspection: 20 June 2013
Date of Publication: 23 July 2013
Inspection Report published 23 July 2013 PDF

Overview

Inspection carried out on 20 June 2013

During an inspection looking at part of the service

We inspected the service on 20 June 2013 in order to follow up on enforcement action we had taken regarding the way the service managed medicines and record keeping. We found that the provider had systems in place for the safe management of medicines and records were accurate and fit for purpose. However we also found that people's care was not always delivered in a way which ensured their safety and well being.

We spoke with two people using the service who both said they were happy with the home and that the staff supported them. One person told us they enjoyed their work experience. We observed staff support people in a respectful way.