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Inspection report

Date of Inspection: 23 April 2013
Date of Publication: 23 May 2013
Inspection Report published 23 May 2013 PDF

Overview

Inspection carried out on 23 April 2013

During an inspection looking at part of the service

Records were not all accurate and medications were not always stored or administered in line with the provider's own policy. The provider did not have appropriate arrangements in place to obtain consent from people.

People at the home told us they were happy and enjoyed living at the home. The relatives we spoke with said they felt their family members were well cared for by staff. A person told us their relative had been very unhappy at a previous placement but was now much happier since moving to The Drive. We observed staff delivering care in line with people's individual care plans. The provider followed their own recruitment policy to ensure that only suitable staff were employed by the service.