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Inspection report

Date of Inspection: 9 June 2011
Date of Publication: 12 July 2011
Inspection Report published 12 July 2011 PDF | 52.86 KB

Overview

Inspection carried out on 9 June 2011

During a routine inspection

People told us they had been involved in their care plans and that they were happy with the support they received from the staff team.

People told us that they felt there was enough staff on duty to support them. Comments regarding the staff team were positive. One person said, “ they’re very friendly and always available if you need them”

People told us that the meals provided were enjoyed. They said that there was plenty of variety and choice.

People told us that activities were available if they wanted to join in this included sensory therapies, arts and crafts and nail painting. One person told us that they went out on a regular basis both with their family and for local walks with staff support.

People that we spoke to told us that they got on well with the staff. They told us that the staff were friendly and they felt safe at the home

People told us that they would speak to the manager if they had any complaints. One person said “I’m sure they’d sort things out if there was a problem, they’re very good” another person said,” No complaints, I’m very happy here”.