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Archived: London Vision Clinic Associates LLLP - Harley Street

The provider of this service changed - see new profile

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Inspection report

Date of Inspection: 17 December 2013
Date of Publication: 7 January 2014
Inspection Report published 07 January 2014 PDF

Overview

Inspection carried out on 17 December 2013

During a routine inspection

We spoke with one person who used the service and looked at the results of feedback and testimonials from 2013. People were satisfied with the care and treatment received. They felt that procedures had been explained well. Written consent was obtained for procedures and we saw a copy of the consent form used.

Care was planned in a way to ensure people's safety. People were seen by an optometrist and a consultant at separate appointments and both conducted tests to ensure that surgery would be suitable and safe. People were given verbal and written advice at various appointments before and after treatment. There were procedures in place to deal with medical emergencies.

The clinic was clean and well maintained. There were systems in place to reduce the risk of infection, including a policy on infection control.

There were effective systems in place to monitor the quality of the service. The practice conducted numerous audits and obtained feedback in a variety of different ways. Team meetings took place every month to discuss feedback and further learning.