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Archived: Littleover Manor

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Inspection report

Date of Inspection: 28 August 2013
Date of Publication: 25 September 2013
Inspection Report published 25 September 2013 PDF | 77.7 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 28 August 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We looked at three staff recruitment files. Information within staff records included application forms and interview records; this demonstrated that effective recruitment and selection processes were in place.

The three staff files had two written references and evidence that identification documents had been obtained prior to starting work. Staff had completed health declaration questionnaires prior to commencing work.

Application forms had been completed before the staff members commenced work and included full employment histories.

A satisfactory Disclosure and Barring Service check was in place prior to staff commencing work. This demonstrated that appropriate checks had been undertaken before staff began work, to ensure staff employed were suitable to work with people using the service.

People using the service were involved in interviewing staff; this demonstrated that people were empowered to make decisions regarding the staff that were employed to support them.