You are here

Archived: Haddon Court Nursing Home Requires improvement

All reports

Inspection report

Date of Inspection: 8 April 2013
Date of Publication: 16 April 2013
Inspection Report published 16 April 2013 PDF

Overview

Inspection carried out on 8 April 2013

During a routine inspection

People that we were able to communicate with told us that overall they were happy living at the home and satisfied with the care and support they were receiving. Their comments included, "the staff are excellent, in fact they're brilliant," "I am happy here," and "the food is good."

During the inspection we spent time sitting with people in the communal areas of the home. We found that care and support was offered appropriately to people. People that we were unable to fully communicate with looked content and we observed positive interactions with staff and people living at the home.

Each person living at the home had a care plan. We found that the information in these was detailed and complete.

We spoke with three relatives/friends who were visiting the home and they confirmed that they were satisfied with the care provided.

During the SOFI we observed people having lunch. Overall we found the mealtime was a positive experience for people.

Our conversations with people, relatives and staff, together with observations on the day of our inspection evidenced that there were sufficient staff available to meet people's needs.

The provider had an appropriate system in place for gathering, recording and evaluating information about the quality and safety of care the service provided.

We found that records required to be kept to protect the safety and well being of people living in the home were held securely.