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Archived: Haddon Court Nursing Home Requires improvement

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Inspection report

Date of Inspection: 15 September 2014
Date of Publication: 9 October 2014
Inspection Report published 09 October 2014 PDF

Overview

Inspection carried out on 15 September 2014

During an inspection looking at part of the service

An adult social care inspector carried out this inspection. The focus of the inspection was to answer five key questions: is the service safe? Is the service effective? Is the service caring? Is the service responsive? Is the service well led?

Haddon Court is a residential care home which was providing care and support to 59 people at the time of our inspection. A number of people living at the home had dementia. As part of the inspection we spoke with two people who lived at the home, three members of staff and the home manager. We also looked at a selection of records.

This was a follow up inspection to check that improvements had been made in the management of medicines since our previous inspection on 23 June 2014. At the previous inspection we found people were not protected against the risks associated with medicines because the provider did not have appropriate arrangements in place to manage medicines.

The manager of Haddon Court submitted an action plan following our inspection which detailed the actions they intended to take in order to achieve compliance.

Below is a summary of what we found. If you want to see the evidence supporting our summary please read the full report.

Is the service safe?

At this inspection two people who used the service gave positive feedback about the care and support they received. They told us staff gave them their medication as prescribed and when they preferred.

People told us, �they [staff] are good to me. I have no complaints� and �I have to take my tablets at a specific time of day. The staff usually bring them on time. If they�re running late they�ve told me to press my buzzer and they�ll come straight away. I don�t like to do this but they said they don�t mind.�

We checked the Medication Administration Records (MAR) sheets for people living in the home. We found MAR sheets had been signed by the member of staff administering the medicines in all cases.

A staff member told us the manager and senior staff carried out frequent medication audits so that any errors were identified promptly. We saw evidence of this.

Staff training records evidenced staff received medication training to ensure they were competent in their role to safely manage medicines.