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Archived: Haddon Court Nursing Home Requires improvement

All reports

Inspection report

Date of Inspection: 8 August 2011
Date of Publication: 24 August 2011
Inspection Report published 24 August 2011 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

Our judgement

Some staff were not engaging and supporting people which was having a negative effect on their care.

User experience

We did not have specific evidence about what people told us in this outcome area.

Other evidence

Following our last review at the service on 12/05/2011, we had the following concern:

"Specialist training, which would improve staff skills and knowledge in caring and supporting people with dementia is either not provided or not effective".

Following the last inspection the provider sent us an action plan detailing the action taken in response to the inspection report. The provider told us:

"Dementia Awareness training was carried out at the home on 13th July 2011. The trainer's have agreed to give feedback to the home on the staff’s understanding of the training provided to ensure that the training has been effective. Further training is to be arranged".

The manager told us and staff confirmed that since the last inspection, two training sessions in 'caring for people with Dementia' had taken place. Further sessions were planned as not all staff had attended. The staff who had completed the training told us that it had been very useful and beneficial to them.

Our observations on the day of the inspection was that there is still further need for staff training in caring for people with dementia. See Outcome 1 for details.