You are here

Archived: The Old Rectory Inadequate

All reports

Inspection report

Date of Inspection: 26 February 2013
Date of Publication: 13 April 2013
Inspection Report published 13 April 2013 PDF | 78.74 KB

Overview

Inspection carried out on 26 February 2013

During a routine inspection

People who used the service told us staff treated them with respect, listened to them and supported them to raise any concerns. People told us they liked living at the home and their rooms met their needs. During our visit we saw that people were treated and spoken to with dignity and respect and staff actively encouraged people to be independent. People we spoke with told us staff were polite, friendly and helpful, and that they were supported to maintain their independence. One person told us: �We go out to lots of places and I go out every week to see my girlfriend.�

We observed people receiving safe and effective care that was based on detailed care plans and risk assessments that met their individual needs. We spoke with two care staff who demonstrated a good understanding of the support needs of people who used the service and were clear about their responsibilities in keeping people safe and reporting suspected abuse.

The head of care told us staff received ongoing training and supervision that provided them with the skills and knowledge to meet the needs of the people they were supporting. Staff told us they were encouraged and supported to attend regular training and had regular supervision.