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Archived: The Old Rectory Inadequate

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Inspection report

Date of Inspection: 25 September 2014
Date of Publication: 4 November 2014
Inspection Report published 04 November 2014 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Not met this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We carried out a visit on 25 September 2014, observed how people were being cared for, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with staff and reviewed information given to us by the provider.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

Our inspection of 26 and 27 July 2014, found that improvements were needed as the provider had not completed all of the required checks on new staff before they provided a service to people. This meant that the provider had not taken steps to ensure that staff employed to provide the service were of good character. We judged that this had a major impact on people who used the service. At this time we issued a warning notice to the provider.

Since our last inspection the provider had purchased a new recruitment and selection policy and procedure. The procedure did not provide staff responsible for recruitment with detailed guidance on how to complete all the processes stated in the policy. However, processes to obtain information about candidate’s character had been completed. There was a risk that important information about and checks on the character of candidates would not be consistently obtained.

The application form required candidates to include a ten year employment history, with reasons for gaps in employment. However, the provider did not request a full employment history in line with Schedule 3 of the Health and Social Care Act. This meant that the provider may not be aware of all gaps in the candidate's employment history or their previous roles working with vulnerable adults. We would expect this information to be obtained and checked to ensure that the candidate was of good character and had the skills and experience to fulfil their role.

Since our last inspection the provider had maintained records of interviews and checks completed on the candidate’s mental and physical health. References had been obtained from candidate’s previous and current employer.

The service had taken action to check the identity of candidates before they were employed. Checks of the candidate's character had been completed, including obtaining written references. Disclosure and Barring Service (DBS) criminal records checks had been obtained for all staff working at the service. New staff did not begin to work at the service until a satisfactory DBS check had been completed. When staff were employed by the service who had received a caution or conviction, an assessment of the risks posed by each staff member to people using the service had been completed.