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Archived: Clanfield Residential Home Good

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Inspection report

Date of Inspection: 6 September 2013
Date of Publication: 30 October 2013
Inspection Report published 30 October 2013 PDF | 81 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 6 September 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We sent a questionnaire to people who use the service, talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We looked at staff files for two newly recruited staff. We saw that appropriate checks and references had been undertaken before staff began work. The files contained the required information relating to application forms, identity checks, personal and professional references.

The files confirmed appropriate checks had been undertaken with the Disclosure and Barring Service.

We saw that the individual training needs of each staff member were discussed and learning and development plans were in place. We also saw that staff were supported to obtain additional relevant qualifications. We saw evidence of regular supervision sessions for staff which meant that the Provider had appropriate support and monitoring systems in place.

A relative told us, “The staff are marvellous. They treat the residents well and with respect at all times.”

The staff we spoke to, and observed them talking to the people in the home, were enthusiastic about their work and knowledgeable about the people they cared for.

There were effective recruitment and selection processes in place. This meant that the Provider had taken reasonable steps to protect the safety of the people who lived in the home.