You are here

Archived: Clanfield Residential Home Good

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 6 September 2013
Date of Publication: 30 October 2013
Inspection Report published 30 October 2013 PDF | 81 KB

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 6 September 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We sent a questionnaire to people who use the service, talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.

Reasons for our judgement

As we looked at care files of people who lived at the home we saw that people’s needs were assessed before they came to live at the home. The assessment process included meetings with family members or other carers as appropriate. The files we saw included appropriate risk assessments.

We saw that care was planned and delivered in a way that was intended to ensure people’s safety and welfare. The checks undertaken included weight and nutrition, with specialist advice sought where necessary. This meant that the health and welfare of the people who lived at the home was managed appropriately by contact with the relevant health care professionals.

We spoke with the Deputy Manager and Assistant Manager who told us that plans were routinely reviewed and updated monthly. The files we saw were up-to-date, with a clear audit trail of regular, monthly reviews. This meant that information was readily available on the files and the people who lived at the home received the appropriate care and support.

The home provided regular activities for the people who lived in the home. During our visit we saw that the people who lived in the home were encouraged to engage with appropriate activities. We saw people were watching television or reading, whilst others were knitting. Specialist staff and volunteer therapists regularly visited the home providing activities for the people who lived in the home, such as ‘Singing for the brain’ by the Alzheimers Society. We were also told that the home held a summer ‘garden party’ with a local brass band visiting the home.

We saw that family members made regular visits to the home. We spoke to some family members of people who lived at the home and they told us that they were fully involved in discussions about care planning and support.

One person told us, “Nothing is too much trouble, the staff are excellent,.”

Another visitor told us, “I often have lunch when I visit and the food is lovely. The carers are happy in their jobs and they always make me feel welcome.”