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Inspection report

Date of Inspection: 22 September 2011
Date of Publication: 16 December 2011
Inspection Report published 16 December 2011 PDF | 49.75 KB

Food and drink should meet people's individual dietary needs (outcome 5)

Meeting this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 22/09/2011, looked at records of people who use services, talked to staff, reviewed information from stakeholders and talked to people who use services.

Our judgement

Remyck House has addressed the concerns we had identified previously. People who used this service were supported to have enough food and drink. Their nutritional needs were assessed and monitored effectively.

On the basis of the evidence provided and the views of the people using the service we found the service to be compliant with this outcome.

User experience

Residents told us they enjoyed the food.

Other evidence

Following our last visit, the home provided us with an action plan to improve their compliance with this outcome. The action plan included that nutritional care plans had been developed to include residents’ food likes and dislikes, frequency of weight monitoring, level of assistance needed and action to take if the resident lost weight or had a poor appetite. The provider told us that Malnutrition Universal Scoring Tool (MUST) risk assessments would be developed for each resident and reviewed monthly or weekly if necessary. They also said that weekly audits of weight records would be carried out to identify changes in weights and food and fluid charts would be in place for residents at risk of weight lost.

During our visit, we saw residents had access to drinks and snacks. We observed the lunchtime service and we saw that staff were available to support residents that needed assistance or encouragement to eat.

We looked at two records for residents who had been identified as needing their fluid and food intake monitored. Detailed care plans were in place regarding nutrition and guidelines available for staff regarding offering fortified supplement drinks. We saw records had been maintained to show that these residents had received regular meals, snacks and drinks as stated in their care plans.