The Care Quality Commission

Archived: Mariner's Folly

194 Parrock Street, Gravesend, Kent, DA12 1EW (01474) 361935

Provided and run by:
Dharshivi Limited

All Inspections

14 December 2012

During an inspection looking at part of the service

This visit was to follow up on the findings from our previous inspection of 17 August 2012. The purpose of the visit was to assess if action had been taken in regards to concerns, which had been highlighted at the last inspection.

We spent time talking with people living in the home during this visit, however, their feedback didn't directly relate to all of the standards we were assessing.

People we spoke with indicated that they were happy living in the home.

We found that the provider had taken action to address the identified concerns around record keeping so that people who used the service were protected against the risks of unsafe or inappropriate care.

17 August 2012

During an inspection looking at part of the service

This visit was to follow up on the findings from our previous inspection of 25 June 2012. The purpose of the visit was to assess if action had been taken in regards to concerns, which had been highlighted at the last inspection.

We spent time talking with people living in the home during this visit, however, their feedback didn't directly relate to all of the standards we were assessing.

People we spoke with indicated that they were happy living in the home.

We also gathered evidence of people's experiences of the service by reviewing feedback questionnaires completed by people using the service or their representatives. We found that eight out of ten people rated the service as good or above

25 June 2012

During an inspection looking at part of the service

This visit was to follow up the findings from our previous inspection of 18 January 2012. The purpose of the visit was to assess if action had been taken in regards to concerns, which had been highlighted at the last inspection.

We spent time talking with people living in the home during this visit, however, their feedback didn't directly relate to all of the standards we were assessing.

People we spoke with indicated that they were happy living in the home. Comments included 'I am happy here'.it's like a big family' and 'The staff are very good'.

18 January 2012

During a routine inspection

We spoke with the provider, the registered manager, six people who use the service, one relative and three members of staff.

The home is registered to acommodate 13 people. There were nine people accommodated at the home, at the time of this review.

People told us that they were happy living at the home and that they liked the activities they attended.

Some of the people we spoke with were able to tell us that they liked living in the home and were happy there. One person was very proud to tell us about how independent they were, doing their own laundry and helping prepare meals. Another person showed us their diary and told us about all the activities they had done and the events that were planned. Other people just said 'Happy'.

A relative that we spoke with told us that they were very happy with the care their relative received and felt that the person's happiness was due to them feeling 'at home living here'.

One person we spoke with told us "I feel that (name) is safe living here, there are people I can talk to if I am concerned about anything."

One person told us that the staff at the home 'are second to none'. They told us that staff were welcoming, kind and friendly.