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Archived: Milton Lodge Residential Care Home Requires improvement

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We are carrying out a review of quality at Milton Lodge Residential Care Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 5 June 2013
Date of Publication: 11 July 2013
Inspection Report published 11 July 2013 PDF | 86.58 KB

Overview

Inspection carried out on 5 June 2013

During an inspection to make sure that the improvements required had been made

At this inspection we spoke with the deputy manager, care workers on duty, three people who lived in the home and one visiting relative. On the day of our visit 13 people lived at Milton Lodge.

During this inspection we followed up on some outstanding areas from our last inspection of the home that was conducted on 4 January 2013. They concerned the respect and dignity afforded to people who lived in the home, care and welfare, the home's environment and cleanliness and record keeping.

People told us care staff were polite and treated them with respect and dignity. We observed care staff were patient, friendly and upheld the privacy of the people who lived in the home.

We found that care plans accurately reflected people’s needs and had been drawn up with their involvement.

We observed the home had made improvements concerning the environment and many rooms and communal areas had been redecorated, had new carpets and new bedding provided.

The provider had measures in place to identify, assess and manage risks to the health, safety and welfare of people using the service and others.

Records we looked at were accurate, up to date and were easily accessible to us during our visit.