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Archived: No 31 First Row

All reports

Inspection report

Date of Inspection: 18 December 2013
Date of Publication: 15 January 2014
Inspection Report published 15 January 2014 PDF | 83 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 18 December 2013, observed how people were being cared for and talked with people who use the service. We talked with staff and talked with other authorities.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

There were effective recruitment and selection processes in place.

Staff records for the home were kept at the provider’s administrative office.

We looked at four sets of staff records. We found that all the files contained evidence that prospective staff had completed application forms, had received letters of invite and had undergone an interview process. Files contained notes from the interview.

There was further evidence that two references had been sought, with one being from the person’s most recent employer, disclosure and barring service checks (formerly CRB) had been undertaken, to ensure staff were not prevented from working with people who were vulnerable, and that identity checks had been made using passports, driving licences or other forms of formal identification.

Staff files also contained copies of people’s job descriptions and terms and conditions. This meant people were clear what their role was and what activities they were required to carry out. There was also evidence of pre-employments being checks made to ensure people were fit an able to perform their duties or highlight any particular support required. We saw that where people had identified as having passed specific training, then a copy of the relevant certificate was also maintained within the file. The provider might find it useful to note that there were no photographs of individuals kept on file.