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Inspection report

Date of Inspection: 9 December 2011
Date of Publication: 20 December 2011
Inspection Report published 20 December 2011 PDF


Inspection carried out on 9 December 2011

During a routine inspection

People using the service at the time of this inspection visit had special communication needs. On this occasion, it was not possible to obtain feedback on their care experience owing to the limited time available for contact with them. In order to obtain this information it would have been necessary to involve staff familiar with their individual methods of communication in discussions with them. There was no opportunity to do this as people and staff were busy getting ready for an imminent pre-arranged community based activity involving the whole group.