You are here

Archived: Beechlands EMI Residential Care Home

All reports

Inspection report

Date of Inspection: 30 July 2013
Date of Publication: 3 September 2013
Inspection Report published 03 September 2013 PDF | 76.3 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 30 July 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and reviewed information given to us by the provider.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

There were enough staff to meet people’s needs. We viewed copies of current and previous staffing rotas and saw that there had been a consistent amount of staff on duty throughout the day and night. Staff advised us that staffing levels had been consistent and sufficient in meeting the needs of the people who used the service and they told us they thought the skill mix of the staff team was good. The manager explained that staffing levels had been set in line with occupancy levels and the needs of the people who used the service. During our visit we observed that there was always a member of staff present in areas of the home people occupied. We observed positive relationships and interactions between staff and people who used the service and we noted that staff sat next to people and spent time chatting to them and they provided comfort and reassurance to people who needed it.

Relatives of people who used the service told us that they had no concerns about staffing levels and that during their visits to the home they had always seen staff were available when needed. People’s relatives also commented that they had never observed people waiting too long for staff assistance and that staff never appeared rushed or under any pressure to get things done quickly.

Staff were qualified, skilled and experienced. The manager advised us that every member of staff had received mandatory and specialist training in topics relating to the health, safety and welfare of the people who used the service, including safeguarding adults, dementia care, first aid and fire awareness. Records we viewed and discussions we held with staff also confirmed this.