The Care Quality Commission
  • Doctor
  • Independent doctor

Archived: Medical Prescription Services Limited

30b Wellesbourne House Business Centre, Walton Road, Wellesbourne, Warwickshire, CV35 9JB 0845 094 1692

Provided and run by:
Medical Prescription Services Ltd

Important: This service is now registered at a different address - see new profile

All Inspections

5 April 2013

During a routine inspection

On the day we visited Medical Prescription Services, we spoke with the nominated individual and the registered nurse.

Medical Prescription Services used online medical screening and prescription generating processes to prescribe medication to patients who accessed this service over the internet.

During our visit the nurse demonstrated how the online process worked and we saw examples of customer records. Staff did not have any face to face contact with people who used the service, because people provided their information online. This meant that we were not able to observe staff's interaction with people who used the service.

We telephoned two people who had used the online medical screening and prescription generating service, after our visit.

People who used the service were complimentary about it. One person told us that the service was, 'Straightforward.' Another person told us that it was, 'Very easy to use.'

2 December 2011

During a routine inspection

As part of this review we requested information from Medical Prescription Services about the service they offered. We saw from the documentation received that people had been provided with good information about the service and their treatment had been clearly explained. They were able to ask questions and contribute to decisions about the medication prescribed for their medical conditions.

We did not speak directly to people who had used the service but we did review the results of a recent patient satisfaction survey. The survey indicated that people were positive about their experience. They found the organisation's website a useful source of information and had made suggestions on how it could be improved, which had been implemented by the organisation.